Reference

How Ba Baji Handles Your Personal Information

Your account data, payment details, and browsing activity are handled with care — access depends on your local law and eligible regions. This page explains exactly what we collect, why we collect it, and how you can request changes or deletion at any time.

Account data protectedbKash, Nagad, Rocket payment privacyRight to access and deleteCookies explainedContact us directly

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What We Collect and Why It Matters

Ba Baji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to verify your identity and process transactions — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Transaction records are kept to resolve disputes and meet

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financial compliance requirements that apply in your jurisdiction. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and detect unusual login activity. We do not sell your personal data to third parties. Cookies on
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our site serve two purposes: keeping your session active so you stay logged in, and measuring which parts of the lobby you visit most so we can improve the experience. You can manage cookie preferences through your browser settings at any time. Data retention periods vary
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by data type — payment records are held longer than browsing logs, in line with applicable financial regulations. Availability of our services and the data rights you hold depend on your local law and the eligible regions we operate in.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete your personal data, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account details so we can locate your records quickly.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts at Ba Baji. Here is what that looks like in practice across the four areas that matter most to you.

Payment Data Security

Payment details for bKash, Nagad, and Rocket are encrypted in transit and never stored in plain text. We do not retain your full wallet PIN or mobile banking credentials at any point.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand lobby usage. You can block non-essential cookies through your browser without losing account access.

Account Access Logs

Every login to your account is logged with timestamp and device type. If you notice an unfamiliar session, contact support immediately and we will review the access history with you.

Data Retention and Deletion

Browsing logs are cleared on a rolling basis. Payment and identity records are held for the period required by applicable financial regulations, after which deletion requests are processed within a reasonable timeframe.

Privacy Questions We Hear Most

These are the questions we get asked most often about how your data is handled on Ba Baji.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also logged to protect your account from unauthorised access.

Yes. Send a data access request to our support team with your registered account email. We will compile and share the relevant records within a reasonable timeframe under applicable law.

Contact support via live chat or email with a deletion request. Note that payment and identity records required by financial regulations cannot be deleted before the mandatory retention period ends.

We do not sell your data. We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete transactions, and with fraud-prevention services where required.

Session cookies keep you logged in; analytics cookies measure lobby usage. You can disable non-essential cookies in your browser settings. Core account functions remain available either way.

Browsing and session data is removed promptly. Financial and identity records are retained for the period required by applicable regulations in your jurisdiction, then deleted on schedule.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoAbout Us

How Ba Baji Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Payment Data Security

Cookie Controls

Account Access Logs

Data Retention and Deletion

Privacy Questions We Hear Most

01 What personal data does Ba Baji collect when I open an account?

02 Can I request a copy of the data Ba Baji holds about me?

03 How do I ask Ba Baji to delete my personal data?

04 Does Ba Baji share my data with third parties?

05 How does Ba Baji handle cookies and can I turn them off?

06 What happens to my data if I close my account?

Privacy Policy

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